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Title

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ERP Specialist

Description

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We are looking for an experienced ERP Specialist to join our team and help manage, optimize, and support our enterprise resource planning (ERP) systems. The ideal candidate will have a strong background in ERP software, business process analysis, and cross-functional collaboration. As an ERP Specialist, you will play a key role in ensuring that our ERP systems align with business goals, improve operational efficiency, and support data-driven decision-making. Your primary responsibilities will include configuring and maintaining ERP modules, troubleshooting system issues, training end-users, and working closely with various departments to understand their needs and translate them into system requirements. You will also be responsible for implementing upgrades, ensuring data integrity, and maintaining documentation for system processes and configurations. A successful ERP Specialist should possess excellent analytical skills, attention to detail, and the ability to communicate effectively with both technical and non-technical stakeholders. You should be comfortable working in a fast-paced environment and capable of managing multiple projects simultaneously. This role requires a deep understanding of ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite, as well as experience with SQL, data analysis, and project management methodologies. Familiarity with business functions such as finance, supply chain, human resources, and manufacturing is highly desirable. If you are passionate about technology and business process improvement, and you enjoy solving complex problems, we encourage you to apply for this exciting opportunity to make a significant impact on our organization.

Responsibilities

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  • Configure and maintain ERP system modules.
  • Collaborate with departments to gather and analyze business requirements.
  • Troubleshoot and resolve ERP system issues.
  • Develop and maintain system documentation and user manuals.
  • Train end-users on ERP system functionality and best practices.
  • Coordinate and implement ERP system upgrades and patches.
  • Ensure data integrity and security within the ERP system.
  • Monitor system performance and recommend improvements.
  • Support integration with other enterprise systems.
  • Participate in cross-functional projects and initiatives.

Requirements

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  • Bachelor’s degree in Information Technology, Business, or related field.
  • 3+ years of experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
  • Strong understanding of business processes and workflows.
  • Proficiency in SQL and data analysis tools.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal abilities.
  • Experience with ERP implementation and upgrades.
  • Ability to manage multiple tasks and projects simultaneously.
  • Knowledge of project management methodologies.
  • Attention to detail and commitment to data accuracy.

Potential interview questions

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  • Which ERP systems have you worked with extensively?
  • Can you describe a successful ERP implementation you led or supported?
  • How do you approach troubleshooting ERP system issues?
  • What strategies do you use to train end-users effectively?
  • How do you ensure data integrity within an ERP system?
  • Have you worked on integrating ERP with other enterprise systems?
  • What challenges have you faced in ERP projects and how did you overcome them?
  • How do you stay updated with ERP trends and technologies?
  • Describe your experience with SQL and data analysis.
  • What business functions are you most familiar with in an ERP context?